1. Purpose This policy establishes the principles, responsibilities, and operational standards that guide AKPAKMARINE’s activities in the vessel-supply sector. It ensures that all services are delivered safely, efficiently, ethically, and in compliance with international maritime regulations.
2. Commitment to Safety AKPAKMARINE prioritizes safety as a core operational value. Maintain full compliance with IMO, SOLAS, MARPOL, ISM Code, and all relevant flag-state and port-state requirements. Ensure all vessels supplied or managed meet strict safety, seaworthiness, and certification standards. Conduct regular safety drills, inspections, and risk assessments. Require crew and partner personnel to adhere to mandatory PPE and operational safety procedures. Promote a “Zero-Accident Culture” where safety concerns can be reported without fear of reprisal.
3. Quality of Service AKPAKMARINE is committed to delivering consistent, high-quality vessel supply services. Provide timely, reliable, and fit-for-purpose vessels aligned with client project requirements. Conduct strict vetting and due diligence of all chartered or partnered vessels. Maintain transparent communication with clients regarding availability, vessel condition, scheduling, and any operational risks. Continuously upgrade processes to meet global best-practice standards.
4. Environmental Protection Protecting the marine environment is central to our operations. Enforce strict compliance with environmental regulations and pollution-prevention procedures. Prioritize vessels with modern emission-reduction technology where possible. Ensure proper waste handling, bilge management, and ballast-water practices. Promote fuel efficiency, reduced carbon footprint, and responsible resource use.
5.Ethical Business Conduct AKPAKMARINE upholds integrity and professionalism in all operations. Zero tolerance for bribery, corruption, or unethical behavior. Maintain confidentiality of client information and commercial data. Conduct fair, transparent procurement and contract negotiations. Respect all local, national, and international maritime laws.
6. Crew Competence & Welfare Crew professionalism is essential to operational success. Ensure all crew hold valid certificates, training records, and competencies aligned with STCW requirements. Promote fair employment practices and equal opportunity. Provide safe working conditions, adequate rest hours, welfare support, and emergency assistance. Encourage continuous professional development and training.
7. Client Satisfaction AKPAKMARINE builds long-term relationships based on trust and performance. Deliver vessels and services that meet or exceed client expectations. Provide accurate reporting, operational updates, and performance metrics. Respond promptly to client concerns, operational changes, and emergency requirements. Conduct periodic reviews to identify improvement opportunities.
8. Operational Compliance All operations must follow AKPAKMARINE’s internal procedures. Adhere to approved Standard Operating Procedures (SOPs). Ensure document control and record-keeping compliance. Conduct internal audits, performance evaluations, and corrective action programs.
9. Continuous Improvement The company is committed to evolving with industry trends and regulatory developments. Regularly review and update operational policies. Invest in digitalization, vessel tracking, and efficiency technologies. Encourage feedback from clients, crew, and partners to enhance performance.
10. Policy Enforcement All employees, contractors, and partners working with AKPAKMARINE must follow this policy. Non-compliance may result in corrective action, contract termination, or legal measures depending on severity.